Art of Conversation-Smiling

I’ve been speaking for six years now, on and off at different events and for a variety of different topics.

One of the things that still amazes me is the lack of [tag]smiling[/tag] when people are making their sales pitches, or are make a quick elevator pitch to a large crowd. Many times we focus so much on what to say that we often forget that only 7 percent comes from the words. The rest comes from our tone, our body language, our sublte facial expressions and so on.

One of the big things I see that people are lacking in their presentations today, is a simple smile! YES PLEASE..SMILE. Nothing oozes out more charm and grace than a smile. It shows that we’re friendly. And even if you don’t feel like smiling…you should put some effort into it during a presentation.

After all we’re not talking about making serious negotiations here the way that Donald Trump is. We’re talking about trying to sell your product or service to somebody else. Personally I would rather deal with a friendly and co operative sales person, than a sales person who seems to be unfriendly and laissez faire about what he or she is doing.

And let’s face it, if you have a crowd of 30, 50 or even a hundred, making a bad presentation with a unfriendly vibe, is just as bad as delivering a bad product to someone. So next time that you stand in front of crowd, and are about to make an elevator pitch..ensure that you smile at your crowd from time to time. Even if they don’t hear a word you said…they’ll know you’re at least friendly.

May 9th event at the YWCA. Visit http://www.conversationarts.com for more details.